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Privacy Policy





Arlene Ryan Pilates is committed to protecting your personal information when you avail of our services. We wish to inform you of how we use any personal information which we collect from you as follows : -


  1. Information we collect


We will retain : -


  • Data to identify you which will include your contact information – i.e. name, address, phone number, email address, date of birth.


  • When you visit our website i.e. your IP address, device model and network information.


  • Feedback which you have given us through our website.


  • Cookies which help us provide you with an improved personalised website experience.


  • Information about you provided by others.


  • Information which you have consented to us using.


  • Other personal information provided when exercising your rights as per No. 6 below.



  2.  How we use your information and the legal basis


  • For internal record keeping.


  • For evaluation purposes relating to the improvement of our products and services.


  • For the customisation of our website according to your interests.


  • We may from time to time contact you by phone, email or text or via post to inform you about new special offers, services, products or other information which we believe you may be interested in as per the information provided by you.



  3. Who we share your information with


Arising from the goods and/or services provided to you, we may share your information with:-


  • A third party or third parties with whom we need to share your information with in order to facilitate a transaction you have requested.


  • A third party or third parties with whom you have asked us to share your information with.

  • Any service provider with whom we reply on for support services.



  4. How long we hold your data


How long we hold your data for is subject to legislation and regulatory rules we must follow.


  5. Implications of not providing your data


If you do not provide information, we may not be able to :


· Provide requested goods and/or services to you.


· To continue to provide and/or renew existing goods and/or services.



  6. How to exercise your information rights including the right to object


You have rights in relation to how we use your information, including the right to:-



  • Find out if we use your information, access your information and receive copies of your information.


  • Have inaccurate or incomplete corrected and updated.


  • You can object to particular use of your personal data for our legitimate business interest or marketing purposes.


  • In certain circumstances to have your information deleted or our use of your data restricted.


  • Exercise the right to data portability (i.e. obtain a transferrable copy of your information we hold to transfer to another provider).


  • Withdraw consent at any time where processing is based on consent.



If you wish to exercise any of your data rights, you can contact us at


If we are unable to deal with your request fully within a calendar month we may extend this period by a further two calendar months and shall explain the reason why.



You have the right to complain to the Data Protection Commissioner or another supervisory authority. You can contact the Office of the Data Protection Commissioner at :

Telephone : 1890 252 231

Email :



  7. How to contact us

If you have any questions about how we use your information you can reach us via email :

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